FAQ

Shipping & Delivery

How quickly will my Arclunet snack box arrive? We know how intense those gourmet cravings can be! We offer three reliable shipping methods across the United States:

  • Express Shipping (3-6 business days): $20.00 – Highly recommended for weekend parties, holiday hosting, or when you need your premium snack upgrades delivered instantly to your door.

  • Standard Shipping (7-14 business days): $10.00 – Our most balanced delivery choice for replenishing your ongoing monthly pantry rotation.

  • Free Shipping (7-14 business days): $0.00 – Enjoy premium, chef-crafted snacks with zero shipping costs on qualifying orders.

Will my snacks get crushed or melted during transit? Never. We know how frustrating it is to open a bag of broken crumbs! Every Arclunet order is packed using custom, puncture-resistant barrier pouches and shipped inside a rigid, crush-proof corrugated box. For temperature-sensitive items, we utilize specialized insulated liners to ensure everything arrives crisp, cool, and perfectly intact.

Can I track my shipment? Absolutely. As soon as your snack haul leaves our fulfillment center, you will receive an automated email containing a secure tracking number so you can follow your package straight to your doorstep.

Ingredients, Dietary Safety & Shelf Life

Are Arclunet snacks free from artificial preservatives? Yes, 100%. We believe that real food tastes best. All Arclunet snacks are made using clean-label, all-natural ingredients. We use zero artificial colors, synthetic flavors, or chemical chemical shelf-stabilizers, relying instead on high-quality natural curing and air-tight packaging to preserve taste.

Where can I find allergen and nutritional information? Transparency is our core value. Every product page on our storefront contains a full, clear list of ingredients and an accurate nutritional facts panel. Additionally, all major allergens (such as nuts, dairy, or gluten) are explicitly highlighted in bold on the back of every physical package.

What is the average shelf life of your snacks? Because we use zero artificial preservatives, our snacks are meant to be enjoyed fresh! Thanks to our nitrogen-flushed, oxygen-barrier pouches, unopened snacks strictly maintain their peak crunch, aroma, and flavor for up to 6 months from the packaging date. Once opened, we recommend consuming them within 5-7 days for the best taste experience.

Returns & Order Cancellations

What is your return policy? We want you to snack with absolute joy! However, because our products are perishable food items, we cannot accept returns on any food or snack purchases for health and food safety regulations. If your order arrived damaged or incorrect, please reach out to our support team within 48 hours of delivery with a photo, and we will immediately send a fresh replacement.